We have a 7-day return policy, which means you have 7 days after receiving your item to do a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and unopened, in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. Please note that returns will need to be returned to the following address: 136 East Park Ave, Long Beach NY 11561 within 7 days of purchase.
You can always contact us for any return questions at (516) 240-1166.
- Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at (516) 240-1166.